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Penalty Framework for cancellation of tickets

If any changes or cancellations are made seven days before flight departure, the domestic passenger would attract a smaller penalty compared to the rate after this period.

Jet Airways has stated a new framework which would be implemented from February 7. According to it, if any changes or cancellations are made seven days before flight departure, the domestic passenger would attract a smaller penalty compared to the rate after this period.

The carrier also announced the imposition of cancellation charges of ₹3,800 on “flex category” of business-class passengers from Thursday. Till date, this category of passengers was exempt from cancellation fee. The new penalty framework states that an Economy-class passenger would have to pay an amount in between ₹2,000 and ₹3,800 if he or she is cancelling the seat seven days before flight departure.

On the other hand, if an economy-class passenger cancels seat within seven days of flight departure, he would have to pay in between ₹2,800 and ₹4,600. According to the new framework, if an economy-class passenger makes a seat change, date change, flight change, etc., before seven days of flight departure, he/she would have to pay the charges in between₹1,500 and ₹3,500.