Mega power star Ram Charan co-headed Tru Jet Airways has been receiving many allegations in the recent past.
As per the data from Director General of Civil Aviation, among the airways that cancelled more than 5 percent of flights in August month, Air Pegasus and Tru Jet toppled the list. Moreover, the customer complaints are also more against True Jet services.
Recent example is the cancellation of Tru Jet flight 2T 106 Aurangabad – Hyderabad- Tirupati. After reaching Hyderabad, the flight has been cancelled much to the frustration and anger of passengers, citing unhelpful environmental conditions.
When passengers started protesting at parking bay, they were moved to passenger lounge with the help of airport staff. Since many passengers have booked prayer slots at Tirupati, they couldn’t digest the cancellation.
Moreover, the organizers reported that they couldn’t arrange another flight. This enraged the passengers further.
With this kind of customer service, true Jet might soon have to close down.
