Home Asia Want To Know How Many eCommerce Fraud Cases Registered In India? Find...

Want To Know How Many eCommerce Fraud Cases Registered In India? Find The Last 4 yrs Data Here!





Want To Know How Many eCommerce Fraud Cases Registered In India? Find The Last 4 yrs Data Here!
Want To Know How Many eCommerce Fraud Cases Registered In India? Find The Last 4 yrs Data Here!

According to India’s National Consumer Helpline data, approximately 5,620 fraud dockets registered under the E-commerce platform in 2019.

Between April 2018 and March 2019, about 4,955 cases were registered.

From August 2016, the portal www.consumerhelpline.gov.in has been developed to provide a platform to consumers to register their complaints.

Further, the National Consumer Helpline (NCH) has partnered with some companies to resolve their customer complaints.

According to Commerce & Industry’s statement, this is an alternate grievance redressal method, and is a completely voluntary Initiative taken up by these companies.

The Ministry on 11th December released year wise number of fraud dockets registered under the e-commerce platform at the National Consumer Helpline.

Financial Year Fraud Online shopping Cases
12 Aug. 2016- Mar.17 977
April2017-Mar.18 2, 441
April2018-Mar.19 4,955
April2019-Nov.19 5,620
Total 13,993

NCH advise to consumers for fraudulent transactions is to lodge an FIR /make a police Complaint or to Cyber Cell, if company is not traceable.